COBRA Notice Requirements

Healthcare Reform

To administer coverage under the Consolidated Omnibus Budget Reconciliation Act (COBRA), employers and plan administrators are required to provide specific notices and disclosures to covered individuals and qualified beneficiaries. The most significant COBRA notice requirements for plan administrators are the general notice and the election notice.

Qualified beneficiaries are also subject to notice requirements under COBRA. Qualified beneficiaries are required to notify the plan administrator when certain qualifying events occur, such as a divorce or a dependent child’s loss of dependent status.

GENERAL NOTICE
Plan administrators must provide a written general notice of COBRA rights to each covered employee and spouse (if any) within 90 days after their coverage under a GHP begins. The general notice must also be sent to any new dependents added to the plan after the employee’s initial enrollment. In this case, the general notice must be provided within 90 days of the effective date of the new dependent’s coverage.

The general notice must include information about the plan coverage, a list of individuals who can become qualified beneficiaries under the plan, an explanation of the qualified beneficiaries’ obligations when a qualifying event under COBRA occurs and other details.
A plan administrator may incorporate the general notice into the GHP’s summary plan description (SPD), but only if the SPD:

A single general notice may be provided to a covered employee and his or her spouse if they reside at the same address. However, hand-delivery of the general notice to the covered employee at the workplace does not constitute delivery to the spouse.

Model Notice: The DOL has a COBRA Model General Notice that can be used by single-employer group health plans to meet their notice obligations. Employers are not required to use the DOL’s model notice. However, use of the model notice, appropriately completed, will be considered by the DOL to be good faith compliance with COBRA’s coverage requirements for the general notice.

EMPLOYER’S NOTICE OF A QUALIFYING EVENT
Employers are required to notify their plan administrators when any of the following qualifying events occurs:

The employer’s notice to the plan administrator must be provided within 30 days after the later of:

QUALIFIED BENEFICIARY’S NOTICE OF A QUALIFYING EVENT

Covered employees and qualified beneficiaries are required to notify the plan administrator when any of these events occur:

Plan administrators must establish reasonable procedures for covered employees or qualified beneficiaries to provide these notices. The procedures should be described within the SPD. The SPD may require covered employees or qualified beneficiaries to use a specific form for the notices, as long as the form is readily available without cost.

Unless the GHP provides a more generous deadline, covered employees and qualified beneficiaries must provide the notices within at least 60 days of the later of:

A qualified beneficiary whose continuation coverage is extended beyond an initial 18-month maximum due to an SSA disability determination must notify the plan administrator if the SSA makes a later determination that he or she is no longer disabled. The notice procedures outlined in an SPD may require the qualified beneficiary to provide this notice within at least 30 days of:

COBRA ELECTION NOTICE
After receiving notice of a qualifying event, the plan administrator must notify qualified beneficiaries of their right to elect continuation coverage under COBRA. The election notice must be provided no later than 14 days after the plan administrator’s receipt of the notice of a qualifying event.

In many cases, the employer is also the plan administrator. For qualifying events where the employer is required to provide notice to the plan administrator (for example, employee’s termination or reduction in hours, death of the employee or employee becoming entitled to Medicare) and the employer is also the plan administrator, the election notice must be provided to the qualified beneficiary within 44 days of the later of:

Plan administrators may mail a single COBRA election notice to all qualified beneficiaries (for example, employee, spouse and dependent children) who reside at the same address. However, the election notice must identify the qualified beneficiaries covered by the notice by name or status (for example, former spouse) and explain that each qualified beneficiary has a separate and independent right to elect COBRA coverage.

PLAN ADMINISTRATOR’S NOTICE OF COBRA INELIGIBLITY
If a plan administrator determines that an individual is not eligible for continuation coverage after it receives notice of a qualifying event relating to that individual, the plan administrator must notify the individual of the reasons he or she is not eligible for COBRA coverage. This notice is due within the same time periods applicable to election notices. Plan administrators may send one notice of COBRA ineligibility to all qualified beneficiaries who reside at the same address.

PLAN ADMINISTRATOR’S NOTICE OF EARLY TERMINATION
If a plan administrator determines that a qualified beneficiary’s COBRA coverage will terminate before the end of the plan’s maximum period for the coverage, the plan administrator must notify the qualified beneficiary as soon as practicable after the determination. The notice must explain why the coverage will terminate earlier than the end of the maximum coverage period, provide the date the coverage will terminate and describe any rights the qualified beneficiary may have to elect other coverage. Plan administrators may provide one notice of early termination to all qualified beneficiaries who live at the same address.

DELIVERY REQUIREMENTS
General Requirement
Plan administrators must provide COBRA notices to individuals in a manner that is consistent with the DOL’s requirements for delivering documents required by the Employee Retirement Income Security Act (ERISA).

Under ERISA, employers must use delivery methods reasonably calculated to ensure actual receipt of this information by plan participants and beneficiaries. In general, employers may satisfy this delivery method requirement by mailing the documents to employees’ homes, distributing the documents to employees at work or including the information in a company newsletter or publication.
Rules for Electronic Delivery

The DOL has established a “safe harbor” for using electronic media to satisfy ERISA’s delivery method requirements. This includes delivering documents by email, using a company website to post documents and providing documents on other electronic media. The DOL’s safe harbor allows employers to distribute documents electronically to: (1) employees with work-related computer access; and (2) other plan participants and beneficiaries who consent to receive disclosures electronically.

In addition to the consent requirement described above for individuals without work-related computer access, the DOL’s safe harbor imposes the following requirements on electronic delivery:

Employers must provide COBRA notices to nonemployees in certain situations. For example, the general notice must be provided to covered employees and spouses within 90 days of initial plan participation. Also, an election notice must be provided to each qualified beneficiary who has the right to elect COBRA coverage.

As a general rule, an employer may send a single COBRA notice to employees and family members who reside at the same address. However, providing the COBRA notice to the employee at work (for example, through in-hand delivery) does not satisfy the employer’s obligation to provide the notice to family members. Also, if employers use electronic delivery, they must follow the DOL’s rules for obtaining consent prior to using electronic delivery for nonemployees, such as spouses. It is not enough to electronically provide a COBRA notice to employees with instructions to share it with family members.

Due to this complexity and potential for error, many employers mail COBRA notices to employees and their family members rather than using other delivery methods, such as email or in-hand delivery to employees at work.

To see all COBRA notice & disclosure rules, download the official PDF: COBRA Notice Requirements